260 Empleos en San Sebastian Salitrillo

Representative, Asset Management

San Salvador, San Salvador Concentrix

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Job Title:
Representative, Asset Management
Job Description
Provides comprehensive clerical support in the acquisition, tracking, management, and disposition of fixed assets, ensuring that Concentrix's asset investments are safeguarded, accurately accounted for, and aligned with company policies. This role is pivotal in maintaining efficient asset control processes, enabling sound financial management and compliance with internal and external regulations.Assists in the receipt, labeling, and accurate documentation of fixed assets, ensuring all relevant records are promptly and properly updated in Concentrix's fixed asset management database. This role involves active participation in regular inventory audits helping to track asset movements and providing support for upcoming export or import activities. Additionally, the position plays a key role in identifying and reporting obsolete, damaged, or underperforming assets, ensuring that these items are flagged for timely action in accordance with company policies and procedures. Through these efforts, the role ensures the integrity of asset records and contributes to efficient asset lifecycle management.
+ Strictly adheres to guidelines for acquisition, maintenance, retention, and disposition of fixed assets and associated records.
+ Affixes inventory tags to designated assets and equipment and replace damaged asset tags.
+ Performs field inventory by physically locating, identifying, and counting assets to keep the auxiliary management database up to date without repeated, incorrect, or inaccurate information.
+ Arranges and completes the physical
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Mesero

San Salvador, San Salvador Marriott

Publicado hace 2 días

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**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Fairfield by Marriott San Salvador, Calle 2, San Salvador, El Salvador, El Salvador,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Recepcionista Bilingue

San Salvador, San Salvador Marriott

Publicado hace 2 días

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**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard San Salvador, Esquina Calle 2 y calle 3, Centro de Estilo de Vida La Gran Via, San Salvador, El Salvador, El Salvador, 1101 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Analista Financiero (Temporal)

San Salvador, San Salvador Unilever

Publicado hace 2 días

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¿QUIÉNES SOMOS?
¿Quieres ser parte de una compañía que hace la diferencia alrededor del mundo? En Unilever, tenemos un propósito claro - Iluminar la vida cotidiana de todas las personas. A través de nuestras 400 marcas que llegan a 3.4 millones de personas todos los días, nuestro objetivo es generar un impacto social positivo a nivel mundial y local.
PROPÓSITO DE LA POSICIÓN
Unilever es el lugar donde puedes hacer realidad tu propósito con el trabajo que haces: crear un mejor negocio y un mundo mejor. Si estas buscando poner en práctica poner tus conocimientos financieras y/o contable ¡entonces este rol es sólo para ti!
PRINCIPALES RESPONSABILIDADES
+ Automatizar y mantener dashboards financieros para seguimiento de KPIs y coordinar con las áreas internas el manejo optimo para garantizar el manejo de la información.
¿QUÉ NECESITAS PARA APLICAR A LA VACANTE?
+ Graduado de las carreras Administración de Empresas, Contabilidad y/o Economía.
+ Competencia en MS Office (Excel, power query, power pivot, power BI, Macro (Necesario).
Competencia con sistema SAP (deseable)
+ Experiencia en roles relacionados con finanzas y contabilidad.
+ Conocimiento en Microsoft Excel.
+ Manejo de Base de Datos.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Finance
Job Type: Full time
Industry:
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Regional Marketing Lead PC

San Salvador, San Salvador Unilever

Publicado hace 6 días

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¿QUIÉNES SOMOS?
¿Quieres ser parte de una compañía que hace la diferencia alrededor del mundo? En Unilever, tenemos un propósito claro - Iluminar la vida cotidiana de todos. A través de nuestras 400 marcas que llegan a 2.5 mil millones de personas todos los días, nuestro objetivo es generar un impacto social positivo a nivel mundial y local.
PROPÓSITO DE LA POSICIÓN
Unilever es el lugar donde puedes hacer realidad tu propósito con el trabajo que haces: crear un mejor negocio y un mundo mejor. Si buscas dar tu siguiente paso, buscando definir la estrategia de las marcas para que llegue de forma correcta hacia los consumidores, a través de la gestión de los diferentes stakeholders de la compañía. ¡entonces este rol es sólo para ti!
PRINCIPALES RESPONSABILIDADES
+ Líder el entendimiento profundo de lo mercados de Centroamerica mediante el manejo de información de mercado, agencias de research, visitas a los países y contacto con el consumidor.
+ Responsable del proceso de planificacion: señal de demanda, inversión para un estado financiero saludable
+ Velar por los cumplimientos de los objetivos de las marcas: estratégicos y financieros
+ Identificar trade offs entre marcas/ categorias para la maximizacion de la inversion
+ Seguimiento cercano del desempeño de categoria/marcas por pais/canal/cliente para identificar oportunidades de crecimiento.
+ Seguimiento a la efectividad de inversiones en medios e indicadores de desempeño. (SOM, TOM, Nielsen, Latin Panel, Traking Publicitario, Estudio de Imagen, Estudio de Mercado Adhoc).
+ Planeación, implementación, desarrollo y evaluación de actividades para el portafolio de la marca y de tipo promocional.
+ Seguimiento de los estimados de ventas, inventario de productos, manejo de SKU's y abastecimiento.
+ Manejo de la rentabilidad, márgenes y presupuestos asignado a su marca, determinando las prioridades de inversión.
+ Gestionar con equipos regionales la recepción de los mix correctos OTIF asegurándose de que estos cuenten con el input de CAM.
+ Liderar trabajo en equipo con las diversas áreas y comunicación con los equipos de Trade Marketing, Supply Chain, finanzas, media, entre otros.
+ Liderar e inspirar a las agencias de Marca, Medios, Activación y de RRPP para el desarrollo de planes de comunicación y activación exitosos y de alto impacto creativo.
+ Dar seguimiento de los procesos regulatorios mandatorios
+ Desarrollar y dar seguimiento de ejecución del Market Deployment (Estrategia de precios, materiales, campaña, visibilidad en punto de venta)
¿QUÉ NECESITAS PARA APLICAR A LA VACANTE?
Experiencia
+ Administración de Empresas/ Marketing o carreras afines.
+ Experiencia en Trade Marketing o Marketing.
+ Experiencia en administración y gestión de proyectos.
+ Experiencia en Marketing Digital
Habilidades
+ Sólido manejo de paquete de Office
+ Influencia de equipos multidisciplinarios
+ Sensibilidad hacia los consumidores
+ Compresión y análisis de reportes de mercado: Nielsen, Kantar, Millwar Brown, Dicther & Neira, etc.
+ Manejo del P&L e indicadores financieros.
+ Orientado a la acción
+ Motivado por encontrar nuevas soluciones e innovación
+ Habilidad para manejar un portafolio amplio y complejo
Liderazgo
+ Personal Mastery
+ Agility
+ Passion for High Performance
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Marketing
Job Type: Full time
Industry:
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Regional Marketing Manager Skin Caricam

San Salvador, San Salvador Unilever

Publicado hace 9 días

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Category Manager Skin
Función: Marketing
Location: El Salvador
Términos y condiciones: Tiempo completo.
PROPÓSITO DE ROL:
Contruccion de las marcas de la categoría aterrizando los planes regionales a los mercados locales, o generando planes adhoc para asegurar la ganancia de share en cada país de CAM (GUA, ES, HN, NI, CR).
Tiene como principales desafíos:
· Manejar una región de 5 países buscando la mayor sinergia.
· Transformación del modelo de "demand generation" hacia Social First.
· Influir la estrategia hacia los stakeholders para que CAM tenga planes que correspondan a las oportunidades locales.
· Lograr el balance entre la inversion para resultados inmediatos versus la construcción a largo plazo.
RESPONABILIDADES CLAVE:
1. Responsable de la estrategia por marca en los 5 países de CAM a traves de las 6 P: Producto, Precio, Plaza, Promoción, Personas, Proceso.
2. Definicion del plan de innovación para las categorías/marcas
3. Responsable del proceso de principio a fin de los proyectos: oportunidad, concepto, mix, caso financiero, hasta su lanzamiento y seguimiento post-lanzamiento.
4. Velar por los cumplimientos de los objetivos de las marcas: estratégicos y financieros
5. Identificar trade offs entre marcas/ categorías para la maximización de la inversión
6. Seguimiento cercano del desempeño de categoría/marcas por país/canal/cliente para identificar oportunidades de fair share.
7. Guiar al equipo de brand seniors specialists para que puedan desarrollar sus marcas de la mejor manera.
8. Apoyo a los equipos de trade marketing de los 5 paises y Walmart para el desarrollo y crecimiento con los clientes.
EXPERIENCIA Y HABILIDADES REQUERIDAS:
ESENCIAL:
5 años de consumo masivo
Manejo de portafolio amplio y complejo
Relaciones con equipos multidisciplinarios. Manejo de equipo y stakeholders.
Inglés (Avanzado)
Manejo de office (Avanzado)
Manejo de Comunicación Digital. Estrategias/canales de social media.
Solido manejo de un P&L
Habilidades de comunicación
Creatividad
PREFERIDA / DESEABLE:
Experiencia en el desarrollo de campañas, manejos de portafolio, etc.
Administración de empresas, licenciatura en Mercadeo, Carreras afines
Experiencia multinacional
INFORMACIÓN ADICIONAL:
Se requieren hacer viajes con frecuencia al distintos países de CARICAM.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Marketing
Job Type: Full time
Industry:
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Network Engineer I

San Salvador, San Salvador Concentrix

Publicado hace 11 días

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Job Title:
Network Engineer I
Job Description
Provide first level support on both network outages and network-related projects. You will be accountable for daily network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs. You will report to the Network Engineering Team
**Requirements**
+ 5+ years of experience in Networking (LAN/ WAN & Security)
+ Bachelor's Degree/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP and ITIL preferred.
+ Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required.
+ Deep knowledge with proven expertise of Cisco, Fortigate, Brocade networking products, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco/Fortinet/Aruba), maintaining and troubleshooting
+ Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc.
+ Proficient configuring WAN links, VLANs and protocols such as TCP/IP, SNMP, OSPF, BGP, RIP etc.
+ Solid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76y
+ Proven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, RIP etc. and security mechanisms such as IPSec/AES/3DES/SSL
**Responsibilities**
+ Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs
+ Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved
+ Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar
+ Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA's
+ Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure
+ Author and deliver network related documentation
+ Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams
Location:
El Salvador- San Salvador
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Regional Marketing Specialist (Temporal)

San Salvador, San Salvador Unilever

Publicado hace 12 días

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¿Quiénes somos?
¿Quieres ser parte de una compañía que hace la diferencia alrededor del mundo? En Unilever tenemos un propósito claro: hacer que la vida sostenible sea algo común. A través de nuestras 400 marcas que llegan a 2.5 mil millones de personas todos los días, nuestro objetivo es generar un impacto social positivo a nivel mundial y local. Con nuestras marcas domésticas, como Knorr, Natura's, Hellman's, Rinso, Xedex, Dove, Rexona y Axe, estamos creando un futuro brillante para nuestros clientes, nuestro negocio y nuestro planeta, y tú puedes ser parte de él.
¿Qué buscamos? Encargado/a de apoyar en proyectos especiales de las marcas de desodorantes de Unilever con foco en Dove y Axe. Apoyo en la parte estratégica y operativa de las marcas.
Localidad:
El Salvador, San Salvador.
Temporalidad: Un año.
¿Qué harías?
+ Tu tiempo se dividirá en dos grandes proyectos, esta sería la proporción: 1.Nuevas líneas de deos all over body: 40% 2.Proyectos Axe y Dove: 60%
+ Apoyo en manejo de proyecto end to end.
+ Follow up de innovación de all over body y proyectos de Dove y Axe.
+ Follow a los países para ejecución de planes.
+ Apoyo en planificación de estrategias digitales y UGC.
+ Apoyo análisis de mercado y resultados.
+ Manejo de Presupuesto: ejecución, órdenes de compra y facturación con proveedores.
+ Contacto constante con proveedores y agencias (btl, promocionales, etc).
+ Creación de códigos nuevos (pack para copa del mundo y all body deos.
¿Qué necesitas para aplicar a la vacante?
+ Licenciatura: en marketing, ingeniería industrial, administración de empresas o afines a la posición.
+ Experiencia en mercadeo y análisis del consumidor y mercado, ideal haber trabajado en consumo masivo.
+ Manejo de proyectos, de preferencia en varios países al tiempo.
+ Manejo de herramientas de Microsoft Office: intermedio/Avanzado.
+ Habilidades en trabajo en equipo, análisis y liderazgo.
+ Habilidad para trabajar bajo presión y cumplimiento de metas.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Marketing
Job Type: Full time
Industry:
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El Salvador, San Salvador Positions 2025

San Salvador, San Salvador Concentrix

Publicado hace 13 días

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Job Title:
El Salvador, San Salvador Positions 2025
Job Description
The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
**Job Type:** **Full-Time**
**Location** **:** San Salvador
**WHAT'S IN IT FOR YOU?**
+ A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
+ Endless career opportunities and clear paths for career development
+ A competitive salary
+ Inclusive perks and benefits
+ Opportunity for monthly performance incentives
+ On Site Clinic, Cafeteria options, Coffee bar, Gym and Free WIFI
+ Close to everything, find us right in front of Plaza Las Americas or known as El Salvador del Mundo
**WHAT YOU WANT MATTERS TO US**
Think about making a check list with all the things that would make you feel good at work. Does your check list have met a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people's day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service chat and voice, tech support, back office, and sales experts.
This role is the perfect opportunity for someone who wants to start a career on a customer services environment which will allow to develop new skill for future opportunities inside or outside of the BPO industry.
**WHAT WOULD YOU BRING TO OUR TEAM?**
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.
**TO BECOME A PART OF OUR TEAM:**
+ 85% of English or above
+ High School Diploma
+ Schedule Flexibility
+ Computer knowledge
**CALL US HOME:**
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**Learn more:**
**Concentrix**  on Facebook |  **Concentrix** on Instagram |  ** above statements are intended to describe the general nature and level of work being performed by individuals assigned to this positions. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions._
Location:
El Salvador- San Salvador
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Manager - Food & Beverage I

San Salvador, San Salvador Marriott

Publicado hace 13 días

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**Additional Information** Gestiona departamentos de Restaurante, Banquetes y Cocina, la vacante es con apoyo de busqueda Ejecutiva de Marriott.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Courtyard San Salvador, Esquina Calle 2 y calle 3, Centro de Estilo de Vida La Gran Via, San Salvador, El Salvador, El Salvador, 1101 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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