25 Ofertas de Teleperformance en El Salvador
Technical Support Specialist
Cognizant
Hoy
Trabajo visto
Descripción Del Trabajo
**Job Summary**
Join our dynamic team as a Customer Service Specialist where you will leverage your technical knowledge to provide exceptional support to our clients. With a focus on POS software and hardware you will ensure seamless operations and customer satisfaction. This hybrid role offers rotational shifts allowing you to balance work and life effectively while enhancing your skills in a supportive environment.
**Responsibilities**
+ Provide technical support to clients by addressing inquiries and resolving issues related to POS software and hardware.
+ Ensure timely and accurate responses to customer queries enhancing customer satisfaction and loyalty.
+ Collaborate with cross-functional teams to identify and implement solutions that improve service delivery.
+ Utilize your technical knowledge to troubleshoot and resolve complex technical issues efficiently.
+ Maintain detailed records of customer interactions and solutions provided to ensure continuity of service.
+ Assist in the development and implementation of customer service policies and procedures.
+ Monitor and analyze customer feedback to identify areas for improvement and recommend solutions.
+ Participate in training sessions to stay updated on the latest POS software and hardware advancements.
+ Contribute to the creation of knowledge base articles to assist customers in self-service options.
+ Support the team in achieving service level agreements and performance targets.
+ Engage with customers in a professional and courteous manner ensuring a positive experience.
+ Adapt to rotational shifts to provide consistent support across different time zones.
+ Enhance your communication skills by interacting with diverse clients and addressing their needs effectively.
**Qualifications**
+ Possess a strong technical background with experience in POS software and hardware.
+ Demonstrate excellent problem-solving skills to address customer issues promptly.
+ Exhibit proficiency in English both written and verbal to communicate effectively with clients.
+ Show a willingness to learn and adapt to new technologies and processes.
+ Display strong organizational skills to manage multiple tasks and priorities efficiently.
+ Have a customer-centric mindset focusing on delivering exceptional service.
+ Experience in a hybrid work model is advantageous showcasing flexibility and adaptability.
**Certifications Required**
CompTIA A+ Certification or equivalent technical certification is preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Join our dynamic team as a Customer Service Specialist where you will leverage your technical knowledge to provide exceptional support to our clients. With a focus on POS software and hardware you will ensure seamless operations and customer satisfaction. This hybrid role offers rotational shifts allowing you to balance work and life effectively while enhancing your skills in a supportive environment.
**Responsibilities**
+ Provide technical support to clients by addressing inquiries and resolving issues related to POS software and hardware.
+ Ensure timely and accurate responses to customer queries enhancing customer satisfaction and loyalty.
+ Collaborate with cross-functional teams to identify and implement solutions that improve service delivery.
+ Utilize your technical knowledge to troubleshoot and resolve complex technical issues efficiently.
+ Maintain detailed records of customer interactions and solutions provided to ensure continuity of service.
+ Assist in the development and implementation of customer service policies and procedures.
+ Monitor and analyze customer feedback to identify areas for improvement and recommend solutions.
+ Participate in training sessions to stay updated on the latest POS software and hardware advancements.
+ Contribute to the creation of knowledge base articles to assist customers in self-service options.
+ Support the team in achieving service level agreements and performance targets.
+ Engage with customers in a professional and courteous manner ensuring a positive experience.
+ Adapt to rotational shifts to provide consistent support across different time zones.
+ Enhance your communication skills by interacting with diverse clients and addressing their needs effectively.
**Qualifications**
+ Possess a strong technical background with experience in POS software and hardware.
+ Demonstrate excellent problem-solving skills to address customer issues promptly.
+ Exhibit proficiency in English both written and verbal to communicate effectively with clients.
+ Show a willingness to learn and adapt to new technologies and processes.
+ Display strong organizational skills to manage multiple tasks and priorities efficiently.
+ Have a customer-centric mindset focusing on delivering exceptional service.
+ Experience in a hybrid work model is advantageous showcasing flexibility and adaptability.
**Certifications Required**
CompTIA A+ Certification or equivalent technical certification is preferred.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
0
Technical Support Specialist
Cognizant
Publicado hace 7 días
Trabajo visto
Descripción Del Trabajo
**Job Summary**
Join our dynamic team as a Store and Enterprise Helpdesk Specialist where you will leverage your technical expertise to support and enhance our retail operations. With a focus on providing exceptional service you will troubleshoot and resolve technical issues related to POS software and hardware. This hybrid role offers a unique opportunity to work in a rotational shift environment ensuring seamless operations and customer satisfaction.
**Responsibilities**
+ Provide technical support for store and enterprise systems ensuring efficient resolution of issues.
+ Troubleshoot and resolve technical problems related to POS software and hardware enhancing operational efficiency.
+ Collaborate with team members to identify and implement solutions that improve system performance.
+ Maintain detailed records of support requests and resolutions contributing to knowledge base development.
+ Communicate effectively with stakeholders to ensure understanding and satisfaction with technical solutions.
+ Monitor system performance and proactively address potential issues to prevent disruptions.
+ Assist in the deployment and configuration of new hardware and software supporting business growth.
+ Ensure compliance with company policies and procedures in all technical support activities.
+ Provide training and guidance to end-users enhancing their technical proficiency and productivity.
+ Participate in continuous improvement initiatives to enhance service delivery and customer satisfaction.
+ Adapt to rotational shifts ensuring consistent support coverage and operational continuity.
+ Utilize English language skills to communicate effectively in both written and verbal forms.
+ Contribute to the companys mission by ensuring seamless technical operations that support retail success.
**Qualifications**
+ Possess strong technical knowledge with a focus on IT systems and support.
+ Demonstrate experience in troubleshooting and resolving POS software and hardware issues.
+ Exhibit excellent communication skills in English both written and verbal.
+ Show adaptability to work in a hybrid model with rotational shifts.
+ Display a proactive approach to identifying and resolving technical issues.
+ Have a minimum of 1 year of relevant experience in a technical support role.
+ Experience with domain skills in POS software and hardware is a plus.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Join our dynamic team as a Store and Enterprise Helpdesk Specialist where you will leverage your technical expertise to support and enhance our retail operations. With a focus on providing exceptional service you will troubleshoot and resolve technical issues related to POS software and hardware. This hybrid role offers a unique opportunity to work in a rotational shift environment ensuring seamless operations and customer satisfaction.
**Responsibilities**
+ Provide technical support for store and enterprise systems ensuring efficient resolution of issues.
+ Troubleshoot and resolve technical problems related to POS software and hardware enhancing operational efficiency.
+ Collaborate with team members to identify and implement solutions that improve system performance.
+ Maintain detailed records of support requests and resolutions contributing to knowledge base development.
+ Communicate effectively with stakeholders to ensure understanding and satisfaction with technical solutions.
+ Monitor system performance and proactively address potential issues to prevent disruptions.
+ Assist in the deployment and configuration of new hardware and software supporting business growth.
+ Ensure compliance with company policies and procedures in all technical support activities.
+ Provide training and guidance to end-users enhancing their technical proficiency and productivity.
+ Participate in continuous improvement initiatives to enhance service delivery and customer satisfaction.
+ Adapt to rotational shifts ensuring consistent support coverage and operational continuity.
+ Utilize English language skills to communicate effectively in both written and verbal forms.
+ Contribute to the companys mission by ensuring seamless technical operations that support retail success.
**Qualifications**
+ Possess strong technical knowledge with a focus on IT systems and support.
+ Demonstrate experience in troubleshooting and resolving POS software and hardware issues.
+ Exhibit excellent communication skills in English both written and verbal.
+ Show adaptability to work in a hybrid model with rotational shifts.
+ Display a proactive approach to identifying and resolving technical issues.
+ Have a minimum of 1 year of relevant experience in a technical support role.
+ Experience with domain skills in POS software and hardware is a plus.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Lo sentimos, este trabajo no está disponible en su región
1
Tier 1 Technical Support Specialist
San Salvador, San Salvador
Tech-Americas
Publicado hace 8 días
Trabajo visto
Descripción Del Trabajo
We are looking for a Tier 1 Technical Support Specialist to provide technical support to clients using Panasonic/i-PRO video surveillance camera systems. The ideal candidate will have a solid understanding of server, network, and database environments, strong problem-solving skills, and excellent customer service abilities.
What You’ll Do:
-Provide support via phone, email, and chat.
-Troubleshoot servers, IP cameras, and software.
-Document and update support tickets.
-Escalate complex issues when needed.
-Continuously learn and update technical knowledge.
What We’re Looking For:
-1+ years in technical support.
-Advanced English (C1–C2).
-Strong troubleshooting and diagnostic skills.
-Knowledge of Windows Server, networks, and databases.
-Degree in Computer Science/Electronics or related field (preferred).
-Certifications (CCNA/CCNP/SQL Server) are a plus.
Our Benefits:
- Law Benefits
- Excellent Salary
- Weekends Off
- Growth opportunities
- Flexible, engaging, and diverse workplace
Apply Now
What You’ll Do:
-Provide support via phone, email, and chat.
-Troubleshoot servers, IP cameras, and software.
-Document and update support tickets.
-Escalate complex issues when needed.
-Continuously learn and update technical knowledge.
What We’re Looking For:
-1+ years in technical support.
-Advanced English (C1–C2).
-Strong troubleshooting and diagnostic skills.
-Knowledge of Windows Server, networks, and databases.
-Degree in Computer Science/Electronics or related field (preferred).
-Certifications (CCNA/CCNP/SQL Server) are a plus.
Our Benefits:
- Law Benefits
- Excellent Salary
- Weekends Off
- Growth opportunities
- Flexible, engaging, and diverse workplace
Apply Now
Lo sentimos, este trabajo no está disponible en su región
2
Call Center Supervisor
San Salvador, San Salvador
Top Dental
Publicado hace 10 días
Trabajo visto
Descripción Del Trabajo
We are looking for a motivated Call Center Supervisor to join our team and help lead our operations. This role requires strong organizational and leadership skills, with a focus on ensuring team performance and service quality.
Key Responsibilities:
Create and manage schedules for call center agents.
Conduct call audits and monitor agent performance.
Support the team in achieving individual and group goals.
Provide coaching and feedback to improve results.
Take calls as needed to support the team.
Work Schedule:
44 hours per week
5 days of 8 hours + 1 day of 4 hours
Compensation:
Starting salary: $600+ per month, negotiable depending on experience.
Requirements:
Previous experience in a call center environment (supervisory experience preferred).
Strong communication and problem-solving skills.
Ability to manage schedules and performance metrics.
Team-oriented with the ability to lead by example.
If you’re ready to take on this challenge and grow with us, apply today send your cv to !
Key Responsibilities:
Create and manage schedules for call center agents.
Conduct call audits and monitor agent performance.
Support the team in achieving individual and group goals.
Provide coaching and feedback to improve results.
Take calls as needed to support the team.
Work Schedule:
44 hours per week
5 days of 8 hours + 1 day of 4 hours
Compensation:
Starting salary: $600+ per month, negotiable depending on experience.
Requirements:
Previous experience in a call center environment (supervisory experience preferred).
Strong communication and problem-solving skills.
Ability to manage schedules and performance metrics.
Team-oriented with the ability to lead by example.
If you’re ready to take on this challenge and grow with us, apply today send your cv to !
Lo sentimos, este trabajo no está disponible en su región
3
Agente Call Center
San Salvador, San Salvador
Vangrupo
Publicado hace 25 días
Trabajo visto
Descripción Del Trabajo
Impulsa tu futuro en ventas
¿Tienes habilidades de comunicación, actitud positiva y ganas de crecer profesionalmente? ¡Esta es tu oportunidad para formar parte de nuestro Call Center en las áreas de ventas.
¿Qué buscamos?
1. Habilidades de comunicación efectiva y escucha activa.
2. Actitud proactiva, orientación al cliente y ganas de aprender.
3. Capacidad para trabajar en equipo y cumplir objetivos.
4. Experiencia en ventas, call center, créditos, rubro bancario.
Ofrecemos:
1. Salario base $408 + comisiones e incentivos según desempeño.
2. Capacitación constante para que desarrolles tus habilidades.
3. Oportunidades reales de crecimiento dentro de la empresa.
4. Ambiente de trabajo dinámico y colaborativo.
- Ubicación: Colonia Flor Blanca, dos cuadras arriba de FUDEM
Si eres una persona entusiasta, con facilidad de expresión y buscas una oportunidad para demostrar tu talento, ¡Te estamos esperando!
Postulate ahora y sé parte de un equipo que te impulsa al éxito.
¿Tienes habilidades de comunicación, actitud positiva y ganas de crecer profesionalmente? ¡Esta es tu oportunidad para formar parte de nuestro Call Center en las áreas de ventas.
¿Qué buscamos?
1. Habilidades de comunicación efectiva y escucha activa.
2. Actitud proactiva, orientación al cliente y ganas de aprender.
3. Capacidad para trabajar en equipo y cumplir objetivos.
4. Experiencia en ventas, call center, créditos, rubro bancario.
Ofrecemos:
1. Salario base $408 + comisiones e incentivos según desempeño.
2. Capacitación constante para que desarrolles tus habilidades.
3. Oportunidades reales de crecimiento dentro de la empresa.
4. Ambiente de trabajo dinámico y colaborativo.
- Ubicación: Colonia Flor Blanca, dos cuadras arriba de FUDEM
Si eres una persona entusiasta, con facilidad de expresión y buscas una oportunidad para demostrar tu talento, ¡Te estamos esperando!
Postulate ahora y sé parte de un equipo que te impulsa al éxito.
Lo sentimos, este trabajo no está disponible en su región
4
Agente de Call Center
San Salvador, San Salvador
Dental cop
Publicado hace 18 días
Trabajo visto
Descripción Del Trabajo
*Objetivo del Puesto:
Atender llamadas, programar citas, dar seguimiento a pacientes y brindar un servicio telefónico de calidad que motive a los pacientes a asistir y recomprar
* Requisitos:
• Estudios: Mínimo 1 a 2 años cursados en Administración, Mercadeo o Comunicaciones.
• Experiencia: 1 a 2 años en atención al cliente o call center.
• Habilidades:
o Facilidad de palabra y buen trato
o Persuasión y seguimiento
o Manejo de quejas
o Organización y toma de decisiones
* Funciones Principales:
• Atender llamadas de pacientes nuevos y existentes. (De las 3 sucursales).
• Agendar, confirmar y recordar citas.
• Dar seguimiento para fomentar la recompra.
• Asesorar al paciente sobre servicios y sucursales.
• Seguimiento de pacientes
• Recordatorios de limpieza a pacientes
• Entrega diaria de reportes de llamadas
Atender llamadas, programar citas, dar seguimiento a pacientes y brindar un servicio telefónico de calidad que motive a los pacientes a asistir y recomprar
* Requisitos:
• Estudios: Mínimo 1 a 2 años cursados en Administración, Mercadeo o Comunicaciones.
• Experiencia: 1 a 2 años en atención al cliente o call center.
• Habilidades:
o Facilidad de palabra y buen trato
o Persuasión y seguimiento
o Manejo de quejas
o Organización y toma de decisiones
* Funciones Principales:
• Atender llamadas de pacientes nuevos y existentes. (De las 3 sucursales).
• Agendar, confirmar y recordar citas.
• Dar seguimiento para fomentar la recompra.
• Asesorar al paciente sobre servicios y sucursales.
• Seguimiento de pacientes
• Recordatorios de limpieza a pacientes
• Entrega diaria de reportes de llamadas
Lo sentimos, este trabajo no está disponible en su región
5
Operador de Call Center
Sistemas Pliret
Publicado hace 24 días
Trabajo visto
Descripción Del Trabajo
Nos encontramos en la búsqueda de tu talento como Agente de Call Center
Si tienes experiencia en las siguientes funciones no dudes en aplicar:
Funciones:
* Seguimiento a ordenes por entregar
* Generación de ordenes de cambio de mercadería
* Reprogramaciones de pedidos
* Notificaciones de devoluciones de clientes con o sin nota de crédito
* Liquidaciones de ruta de transporte tercero
* Gestión de CRM
¡Si cumples con los requisitos, no lo dudes más y aplica con nosotros!
Si tienes experiencia en las siguientes funciones no dudes en aplicar:
Funciones:
* Seguimiento a ordenes por entregar
* Generación de ordenes de cambio de mercadería
* Reprogramaciones de pedidos
* Notificaciones de devoluciones de clientes con o sin nota de crédito
* Liquidaciones de ruta de transporte tercero
* Gestión de CRM
¡Si cumples con los requisitos, no lo dudes más y aplica con nosotros!
Lo sentimos, este trabajo no está disponible en su región
Sé el primero en saberlo
Acerca de lo último Teleperformance Empleos en El Salvador !
6
Sales Intake Specialist Call center
San Salvador, San Salvador
Tech-Americas
Hoy
Trabajo visto
Descripción Del Trabajo
We are seeking a Case Evaluator to join our team. This role focuses on following up with leads, evaluating client cases, and presenting our firm’s services. The main objective is to secure contracts and complete the intake process for new clients. This position is ideal for candidates with call center sales experience who are skilled in handling a high volume of calls while maintaining professionalism and empathy.
Key Responsibilities:
-Promptly follow up on transferred leads.
-Evaluate client cases to determine eligibility for representation.
-Present the firm’s services and secure client contracts.
-Complete thorough intakes post-signature, gathering detailed case information.
-Manage a steady flow of outbound and inbound calls efficiently.
Qualifications:
-1–2 years of proven experience in sales and customer service (call center preferred).
-Excellent verbal and written communication skills in English (C1–C2).
-Strong interpersonal and persuasion skills to build client trust.
-Comfortable working on-site.
Our Benefits:
- Law Benefits
- Excellent Salary
- Weekends Off
- Growth opportunities
- Flexible, engaging, and diverse workplace.
If you’re detail-oriented and have B2B sales experience, apply now and start your career with us TODAY!
Key Responsibilities:
-Promptly follow up on transferred leads.
-Evaluate client cases to determine eligibility for representation.
-Present the firm’s services and secure client contracts.
-Complete thorough intakes post-signature, gathering detailed case information.
-Manage a steady flow of outbound and inbound calls efficiently.
Qualifications:
-1–2 years of proven experience in sales and customer service (call center preferred).
-Excellent verbal and written communication skills in English (C1–C2).
-Strong interpersonal and persuasion skills to build client trust.
-Comfortable working on-site.
Our Benefits:
- Law Benefits
- Excellent Salary
- Weekends Off
- Growth opportunities
- Flexible, engaging, and diverse workplace.
If you’re detail-oriented and have B2B sales experience, apply now and start your career with us TODAY!
Lo sentimos, este trabajo no está disponible en su región
7
Agente de cobros Call center
Sonsonate, Sonsonate
D cobranza
Publicado hace 3 días
Trabajo visto
Descripción Del Trabajo
¡Estamos contratando!
Vacante disponible: Gestor de Cobros - Call Center
¿Tienes habilidades de comunicación, negociación y orientación a resultados?
¡Esta oportunidad es para ti!
Perfil del puesto:
Excelente dicción y manejo telefónico.
Orientado a metas y con habilidades para persuadir.
Conocimiento básico de herramientas ofimáticas (Excel, correo, sistemas de registro).
Disponibilidad inmediata.
Responsable, dinámico y con actitud positiva.
Ubicación: Sonsonate
Vacante disponible: Gestor de Cobros - Call Center
¿Tienes habilidades de comunicación, negociación y orientación a resultados?
¡Esta oportunidad es para ti!
Perfil del puesto:
Excelente dicción y manejo telefónico.
Orientado a metas y con habilidades para persuadir.
Conocimiento básico de herramientas ofimáticas (Excel, correo, sistemas de registro).
Disponibilidad inmediata.
Responsable, dinámico y con actitud positiva.
Ubicación: Sonsonate
Lo sentimos, este trabajo no está disponible en su región
8
Asesor/a Comercial Call Center
San Salvador, San Salvador
Omniservice S.A. de C.V.
Publicado hace 8 días
Trabajo visto
Descripción Del Trabajo
¡Buscamos Ejecutivos/as de Televentas Presencial!
¿Tienes experiencia en ventas telefónicas, actitud ganadora y enfoque en resultados?
¡Esta es tu oportunidad de formar parte de una empresa líder en soluciones de seguridad electrónica! Serás el puente entre nuestros productos y los clientes, ofreciéndoles asesoría básica, seguimiento personalizado a sus cotizaciones y, por supuesto, ¡cerrando ventas!
¿Qué necesitamos de ti?
- Bachillerato finalizado.
- Mínimo 1 año de experiencia en call center, televentas o roles similares.
- Excelentes habilidades de comunicación y cierre de ventas.
- Capacidad para resolver problemas y brindar atención al cliente de calidad.
- Dominio básico de paquete Office.
- Actitud positiva, iniciativa propia y orientación a resultados.
- Residir en San Salvador o zonas cercanas.
Lo que ofrecemos:
- Sueldo base competitivo + atractivas comisiones.
- Capacitación constante para seguir desarrollando tu talento.
- Prestaciones de ley y seguro de vida.
- Excelente ambiente laboral, dinámico y con enfoque en el crecimiento profesional.
¿Listo/a para unirte a nuestro equipo?
Si estás buscando una oportunidad donde tu esfuerzo realmente se vea recompensado, ¡esta es tu mejor opción!
¿Tienes experiencia en ventas telefónicas, actitud ganadora y enfoque en resultados?
¡Esta es tu oportunidad de formar parte de una empresa líder en soluciones de seguridad electrónica! Serás el puente entre nuestros productos y los clientes, ofreciéndoles asesoría básica, seguimiento personalizado a sus cotizaciones y, por supuesto, ¡cerrando ventas!
¿Qué necesitamos de ti?
- Bachillerato finalizado.
- Mínimo 1 año de experiencia en call center, televentas o roles similares.
- Excelentes habilidades de comunicación y cierre de ventas.
- Capacidad para resolver problemas y brindar atención al cliente de calidad.
- Dominio básico de paquete Office.
- Actitud positiva, iniciativa propia y orientación a resultados.
- Residir en San Salvador o zonas cercanas.
Lo que ofrecemos:
- Sueldo base competitivo + atractivas comisiones.
- Capacitación constante para seguir desarrollando tu talento.
- Prestaciones de ley y seguro de vida.
- Excelente ambiente laboral, dinámico y con enfoque en el crecimiento profesional.
¿Listo/a para unirte a nuestro equipo?
Si estás buscando una oportunidad donde tu esfuerzo realmente se vea recompensado, ¡esta es tu mejor opción!
Lo sentimos, este trabajo no está disponible en su región
9